Q：Why does the scrubber fail to spin after turning on?

A： Check sufficient battery power and firmly lock the brush head on the drive shaft. Restart after full charge. If it still does not work, please contact via your Amazon order

Q：What should I do if the brush head twists and hard to control during scrubbing?

A：Rotational power creates natural kick-back. Without the extension rod, grip the front with your left hand and the handle with your right for stability. Use two-hand grip when using the extension rod.let the brush do the work.

Q：How can we achieve better cleaning effects?

A：Use with suitable cleaning agents and clean more often for better results.

Q：What is High‑Torque? Why our 50 High‑Torque outperforms market average?

A：High‑Torque means stronger motor rotational power. Our 50 high‑torque exceeds common market standards. Delivers powerful spin force, resists stalling on tough stains, less elbow grease for heavy cleaning jobs.

Q：How to stop brush head from dropping off?

A：Make sure the brush head is fully snapped and locked into position before use. Wipe off dust on the connection interface. Worn-out brush heads should be replaced in time.

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